FAQ’s
Helping you get the most of out of your time in Carnaby Street and Soho. Got a question that isn't listed below? Get in touch.
Travel
- Tottenham Court Road - via the Northern, Central and Elizabeth Line
- Oxford Circus - via the Victoria, Bakerloo and Central Line
- Piccadilly Circus – via the Piccadilly and Bakerloo Line
The nearest accessible step-free tube stations are Bond Street and Green Park.
There is a bicycle parking spot at the north end of Carnaby Street next to Liberty London. Visitors can also park their bikes and scooters at Spokesafe bicycle rack on Poland Street, with lockers for safe storage, repair stations & pumps and charging points for electric vehicles. Book your spot here.
There are several Santander Cycle hire docking stations in Soho. Hire a bike for just £2 from these locations:
- Little Argll Street, W1
- Great Marlborough Street, Soho
- Golden Square, Soho
Visitors can find nearby parking garages including, Q-Park Soho on Poland Street and NCP London on Brewer Street. Blue Badge parking bays are available on Marshall Street.
Facilities
You can find public toilets at the North End of Carnaby Street, outside of O’Neills and EL&N Bakery and at the top of Soho Square next to the Santander Cycle point. There are toilets also in Kingly Court but you must be dining to use these.
There is a complimentary water refill station in Kingly Court, outside of Pizza Pilgrims and near 72 Broadwick Street.
Visitors can find an ATM outside the Natwest at 252 Regent Street, just a 5-minute walk from Carnaby Street. There is also a cashpoint at the Tesco Express on Dean Street.
Soho and Carnaby Street welcomes dogs, however we ask that you are considerate and pick up after your dog and keep them on a lead for their safety and others. There are many dog-friendly establishments in Soho including Pastaio, Bar Crispin, The Duck & Rice, and Kingly Court, however we would recommend confirming with a venue beforehand if you are unsure.
Currency Exchange Corporation at 13-14 Hanover Street and Thomas Exchange at 5 Market Place, Oxford Circus, are both nearby Bureaux De Change.
The security office is on the 2nd floor of Kingly Court next to Korean Dinner Party.
Visiting
Soho is home to some of London’s best hotels, whether you are looking for a cosy getaway or a luxurious stay, there is something for everyone.
Click here to discover all Soho hotels
Discover all Soho theatres here
Soho and Carnaby Street is a public space and free for anyone to walk around during the day or night. Peak shopping hours are 10am-7pm, with many bars and restaurants staying open late into the night. Discover the opening times of individual restaurants and stores via their brand pages here.
Carnaby Street, Kingly Street, Foubert's Place and Newburgh Street is pedestrianised throughout the day with vehicle access only permitted mornings between 6am-11am daily. Berwick Street Market is pedestrianised on select days. All other streets are accessible via car.
Kingly Court
Kingly Court is a food hub bringing together the best of British and international concept restaurants, bars and food vendors in a vibrant courtyard.
There is a mixture of indoor and al-fresco seating. For ground floor restaurants, visitors can eat inside or dine in the vibrant courtyard. The outside seating area is covered throughout winter.
The al fresco seating in Kingly Court is dog friendly. We all ask owners to keep dogs on a leash and clean up after them.
There is an entrance next to Dr Martens on Carnaby Street, an entrance next to GRIND on Beak Street and another on Kingly Street next to Pizza Pilgrims.
Yes, toilets are available for those dining at restaurants in Kingly Court. Speak to a team member to access.
Accessibility
Kingly Court is wheelchair accessible on all floors, with an accessible lift and a designated wheelchair accessible public toilet on the second floor near the Security Office.
The nearest accessible step-free tube stations are Bond Street and Green Park.
Blue Badge parking bays are available on Marshall Street. There is also an underground car park, Q-Park Soho on Poland Street, which has life access and Blue Badge bays.
Live & Work
Discover the perfect workspace with a range of offices in Soho and Carnaby Street. Find out more about what’s available here.
There are many great places in Soho where you can plug in and work including Ham Yard Bar, Dean Street Townhouse and Department of Coffee and Social Affairs.
Please contact Westminster Council or email streettradinglicensing@westminster.gov.uk if you are interested in opening a stall on Berwick Street Market.
For all leasing enquires please contact leasing@shaftesburycapital.com
For all pop-up store enquiries, please contact sohomarketing@shaftesburycapital.com
Events, Filming & Press
Filming on Carnaby Street requires approval. Please contact sohomarketing@shaftesburycapital.com for more information.
For all media and press enquiries, please contact soho@wcommunications.co.uk